Kabat’s Handy ACE Hardware ACHIEVES HIGHEST LEVEL OF RECOGNITION FROM ACE HARDWARE CORPORATION
FOR EXEMPLARY PERFORMANCE
Neighborhood store recognized as a top performing retail location
Mesa AZ, December 31, 2020 — Ace Hardware Corporation is pleased to announce that Kabat’s Handy ACE Hardware of Mesa achieved designation as a “Pinnacle Performance Retailing" store for its outstanding performance. Developed as part of Ace’s retail growth strategy, Higher Ground, Pinnacle Performance Retailing is focused on Ace's customers to ensure that Ace stores deliver on its helpful brand promise.
For more than 96 years, Ace Hardware has been serving its neighbors with helpful service and quality products.
With more than 5,300 stores in approximately 70 countries, the team at Kabat’s Handy ACE is one of only a few hundred Ace retailers to achieve this elite Pinnacle status. To achieve Pinnacle Performance Retailing, the team at Kabat’s Handy ACE successfully completed a number of key performance drivers focused on quality, service and convenience, helping them provide a better overall shopping experience in their local community.
One example of a proven performance driver is ‘Helpful Certification," the foundational element of Ace’s "Certified Ace Helpful” retail training curriculum. To become certified, Ace Hardware associate’s complete courses such as Helpful 101 and 201 and the store conducts a week-long team-based certification event.
“Achieving Pinnacle Performance Retailing is a tremendous accomplishment for an Ace store," said John Kittell, Vice President, Retail Operations and New Business, Ace Hardware Corporation. "We are pleased to recognize Kabat’s Handy ACE and its associates for their outstanding achievements, and proud to say they are a part of the Ace family.”
"The team at Kabat’s Handy ACE is incredibly pleased to have earned the status as a Pinnacle Performance Retailing store," said Chelsea Varnam, Store Manager at Kabat’s Handy ACE. "What this means for our customers is that we are more committed than ever to providing the best possible retail experience, from customer service to quality product offerings and more. We’re taking ‘Ace helpful' to a new level. "
About Ace Hardware:
Ace Hardware is the largest retailer-owned hardware cooperative in the world with more than 5,300 locally owned and operated hardware stores in approximately 70 countries. Headquartered in Oak Brook, III., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com